Celebrating 10 Years Serving Alaskans
“I would totally have another procedure here again.”
Catherine
Patient, The Surgery Center of Fairbanks
“Fantastic experience”
“I wanted to reach out and thank you and all of your staff for the fantastic experience I had at your facility yesterday. Everyone I interacted with was absolutely professional and truly caring. I cannot possibly say enough positive things about every single person I interacted with as part of my procedure.
I particularly appreciated that everyone took the time to introduce themselves and explain everything they were going to do. This made having surgery during our current pandemic 1000% better than I ever imagined it could be, because I never felt that I was surrounded by strangers or by people I couldn’t trust. There is no way for me to stress how much I valued the honesty of your staff in regard to what was going on, as the last surgical procedure I had (elsewhere) was marked by a lack of communication and an outright deception by the anesthesiologist.
You run an amazing facility and have a truly phenomenal group of caregivers under your leadership. I am so grateful that Fairbanks has the Surgery Center, and I will be recommending your office at every possible opportunity in the future.”
Thank you.
Jamie L. Hazlett
Fairbanks
Extremely satisfied patient
One of our joys is to talk with patients about the results of their care. Below is an excerpt from a patient’s story about his surgery by Dr. Wade at The Surgery Center of Fairbanks.
“They’re doing great things”
‘When talking with Dr. Wade’s patients about their surgeries, the first response is consistently, “I’m free from pain now.” Christopher Rothwell, a Fairbanks resident, described an early conversation with Dr. Wade when he was told, “You have the knees of a much older man.” Christopher went on to say, “The cartilage in my knee just wore out. The joint was bone on bone due to years of hard participation in multiple sports. I’ve been in pain for years.” Christopher was 49 when he had cartilage replacement surgery on his right knee, a procedure which will delay his need for a joint replacement.
Not only did the surgery relieve the pain, Christopher commented that the limp he lived with for years has disappeared and range of motion has increased substantially. He also happily reported that he is climbing stairs easily and has returned to jogging and riding his dirt bike — carefully, he pointed out. “I feel like I’m 35 again,” he says. “I had a great experience with Dr. Wade and at The Surgery Center. He’s awesome and explained everything clearly. They’re doing great things at The Center.” ‘
Christopher Rothwell
Fairbanks
Our thanks to you
We sincerely appreciate the many positive comments we receive from our patients and their families. A few of those we’ve received recently are included here.
“The nurses were fantastic. Dr. Driftmier is a great doctor, a great surgeon. I’m very very satisfied with my care. Thank you to the nurse who is an anesthesiologist and had to get an IV in me. I know I’m not easy. I thank them for taking very good care of me and doing a very good job. You all are kind and amazing!”
“Great staff all around. I felt I was very well taken care of through entire experience! Thank you!”
“This was my third experience with the surgery center. All were perfect. I must give special thanks to Jennifer who prepped me for this surgery. Besides her normal duties, she helped me feel very comfortable. Also, thanks to Brandon who was with me in recovery. He was very kind and gave us clear instructions. I am grateful for the surgery center.”
“Very pleased with my experience at the Surgery Center. Everyone professional and friendly. Felt at ease while a patient there.”
“A great experience, things being what they were! I would most definitely recommend the surgery center!”
“I really loved the staff from the time I entered the facility; especially the treatment and kindness once I entered the preparation room!!!”
“I’ve had a number of procedures at your facility. All have been excellent. I do hope I’m not in need of your services anytime soon. 😊 Thank you for the excellent service.”
“Recovery was 100 times better than expected.”
“Everything was absolutely wonderful!”
“I was touched by the thank you card, signed by all my caregivers, that I received in the mail yesterday.”
“Awesome environment!!!”
“The nurses before surgery were angels!!! I really wish I had their names to thank them personally. I will never forget the kindness shown to me when I was so scared. Please thank them for me. Angels among us!!! ❤❤❤”
“I’ve had several procedures at the Surgery Center. Staff is always top notch and professional!”
“I am responding for my elderly father. He was treated with respect and dignity by all staff and nurses. He is slightly disabled and can get confused a bit, but he was so happy with his whole experience. I am very happy with his treatment and how well he felt with his visit to the surgery center. Thank you!”
“You guys are amazing, thank you! Your facility rooms are painted so nice some for children, some for adults: you’ve got everything from the Alaska thing to children’s things to birds — your facility is beautiful and clean. It’s run by doctors and nurses and you guys are an amazing team. Thank you for the wonderful care that you gave me. I will always recommend your surgery center for anyone I know that has a choice to do it there.”
“Continue with the excellent patient care. Had a fantastic experience. Great staff, clean facility and happy I had it at the Surgery Center.”
“Everyone was kind, answered questions patiently and always explained what was going to happen next. They took a scary surgery for my little guy and made it a good experience from beginning to end. Keep up the great work!”
“This is so much nicer than the hospital. And all your staff were wonderful. Thank you.”
“If the team at the surgery center keep doing and treating patients the way they took care of me they will easily maintain a 10.”
“Please tell the staff how awesome they are. Their kindness to me really made my second kidney trip less anxious.”
“Keep doing what you are doing. Welcoming, gentle, patient, assessing patient needs and abilities, especially for older people who are scared and nervous. Thank you.”
